Now Live — Shop the Élis Collection
Quiet Luxury. Made Accessible.
Free Shipping on Orders Over Rs. 5,000
Now Live — Shop the Élis Collection
Quiet Luxury. Made Accessible.
Free Shipping on Orders Over Rs. 5,000
Rs. 5,000 away from Free Shipping
0%We want you to be completely satisfied with your purchase. If you are not satisfied, you may be eligible for a refund under certain conditions. Generally, refunds are considered for products that are defective or significantly not as described.
To initiate a refund, please contact our support team at the provided contact channels. All refund requests must be made within 7 days of purchase. Please include your order number and the reason for the request.
By making a purchase on our website, you agree to contact Élis customer support before initiating any chargeback request with your bank. We aim to resolve all disputes amicably and efficiently.
Customers are responsible for paying for their own shipping costs for returning items. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Certain items are non-refundable, including opened cosmetic products for hygiene reasons, unless they are defective upon arrival. Subscription services or gift cards are also generally non-refundable.
